Compilation #8 | Effective 2025-12-05
FRBR Work URI: /akn/au/act/2003/28
This Act may be cited as the Inspector-General of Taxation Act 2003.
This Act commences on the day after it receives the Royal Assent.
The objects of this Act are to:
improve the administration of taxation laws for the benefit of all taxpayers, tax practitioners and other entities; and
provide independent advice to the government on the administration of taxation laws; and
investigate complaints by taxpayers, tax practitioners or other entities about the administration of taxation laws; and
investigate administrative action taken under taxation laws, including systemic issues, that affect taxpayers, tax practitioners or other entities.
In this Act:
ATO official means:
the Commissioner; or
a Second Commissioner of Taxation; or
a Deputy Commissioner of Taxation; or
(d) a person engaged under the Public Service Act 1999, or an employee or officer of an authority of the Commonwealth, performing duties in the Australian Taxation Office; or
a person engaged on behalf of the Commonwealth by another ATO official to provide services related to the administration of taxation laws; or
a person who:
is a member of a body established for the sole purpose of assisting the Commissioner in the administration of an aspect of taxation laws; and
receives, or is entitled to receive, remuneration (but not merely allowances) from the Commonwealth in respect of his or her membership of the body.
Commissioner means the Commissioner of Taxation.
CSC (short for Commonwealth Superannuation Corporation) has the same meaning as in the Governance of Australian Government Superannuation Schemes Act 2011.
entity has the same meaning as in the Income Tax Assessment Act 1997.
Inspector-General means the Inspector-General of Taxation referred to in section 6.
Inspector-General’s staff means:
the staff referred to in subsection 36(1); and
any employees or officers whose services are made available as referred to in subsection 36(3); and
any consultants engaged under subsection 36(4).
investigation into a complaint means an investigation under paragraph 7(1)(a).
investigation into a systemic issue means an investigation under paragraph 7(1)(c) or (d).
tax administration action means action that the Inspector-General can investigate under paragraph 7(1)(a) or (b).
taxation law has the same meaning as in the Income Tax Assessment Act 1997.
tax file number has the same meaning as in the Income Tax Assessment Act 1997.
tax official means:
an ATO official; or
a Board member of the Tax Practitioners Board; or
(c) an APS employee assisting the Tax Practitioners Board as described in Tax Agent Services Act 2009; orsection 60-80 of the
a person engaged on behalf of the Commonwealth by another tax official (other than an ATO official) to provide services related to the administration of taxation laws; or
a person who:
is a member of a body established for the sole purpose of assisting the Tax Practitioners Board in the administration of an aspect of taxation laws; and
receives, or is entitled to receive, remuneration (but not merely allowances) from the Commonwealth in respect of his or her membership of the body.
taxpayer means a person or other entity who is, was, or may become, liable to pay tax under any taxation law.
Tax Practitioners Board means the Tax Practitioners Board established by section 60-5 of the Tax Agent Services Act 2009.
This Act applies both within and outside and extends to every external Territory.
There is to be an Inspector-General of Taxation.
The functions of the Inspector-General are as follows:
to investigate action affecting a particular entity that:
is taken by a tax official; and
relates to administrative matters under a taxation law; and
is the subject of a complaint by that entity to the Inspector-General;
to investigate other action that:
is taken by a tax official; and
relates to administrative matters under a taxation law;
to investigate systems established by the Australian Taxation Office, or Tax Practitioners Board, to administer taxation laws, including systems for dealing or communicating:
with the public generally; or
with particular people or organisations;
in relation to administrative matters under those laws;
to investigate systems established by taxation laws, but only to the extent that the systems deal with administrative matters;
to investigate action that is the subject of a part of a complaint:
(i) transferred to the Inspector-General by the Ombudsman under paragraph 6D(4)(b) of the Ombudsman Act 1976; or
that the Ombudsman advises, under paragraph 10(1)(b) of this Act, does not need to be transferred under subsection 10(1) of this Act;
to report on those investigations.
Note: Paragraphs (a) and (b) can cover action under a taxation law, and action relating to action under a taxation law.
Example: A taxpayer seeks compensation under an administrative scheme because of action by a tax official during the course of an audit that caused the taxpayer detriment. The Inspector-General can investigate the action that caused the detriment, and any action by a tax official under the scheme.
However, these functions do not include investigating:
rules imposing or creating an obligation to pay an amount under a taxation law; and
rules dealing with the quantification of such an amount.
The Inspector-General may conduct an investigation under paragraph 7(1)(b), (c) or (d) on his or her own initiative.
Note: For example, the Inspector-General may conduct an investigation into a systemic issue that has been drawn to his or her attention by taxpayers, tax practitioners, the Auditor-General or the Ombudsman.
The Inspector-General must conduct an investigation under paragraph 7(1)(c) or (d) if so directed by the Minister.
The Inspector-General may be requested to conduct an investigation under paragraph 7(1)(c) or (d) by:
the Minister; or
the Commissioner or the Tax Practitioners Board; or
a resolution of either House, or of both Houses, of the Parliament; or
a resolution of a Committee of either House, or of both Houses, of the Parliament.
However, the Inspector-General is not required to comply with the request.
The Inspector-General may, in his or her discretion:
decide not to conduct an investigation into a complaint; or
if he or she has started such an investigation—decide not to continue investigating the action complained about;
if the Inspector-General is of the opinion that:
the complaint is frivolous or vexatious or was not made in good faith; or
the complainant does not have a sufficient interest in the subject matter of the complaint; or
an investigation, or further investigation, of the action is not warranted having regard to all the circumstances; or
the complainant has not yet raised the complaint with the Commissioner or the Tax Practitioners Board (as applicable); or
the action came to the complainant’s knowledge more than 12 months before the complaint was made; or
the complainant has not exercised a right to cause the action to which the complaint relates to be reviewed by a court or by a tribunal constituted by or under a law of the Commonwealth.
The Inspector-General must transfer the following to the Ombudsman:
a complaint made to the Inspector-General that is wholly about action other than tax administration action, unless the Ombudsman advises otherwise;
if part of a complaint made to the Inspector-General is not about tax administration action—that part of the complaint, unless the Ombudsman advises otherwise.
For a complaint made to the Inspector-General that is only partly about tax administration action, the Inspector-General:
must consult the Ombudsman about the complaint or about complaints of that kind; and
may transfer to the Ombudsman the part of the complaint that is about tax administration action if the Inspector-General is satisfied that the whole complaint could be more appropriately or effectively dealt with by the Ombudsman.
The Inspector-General must, for each complaint (or part of a complaint) transferred to the Ombudsman:
notify the complainant in writing of that transfer; and
give the Ombudsman any related information or documents (other than tax file numbers) that are:
in the Inspector-General’s possession; or
under the Inspector-General’s control.
(4) For the purposes of the Ombudsman Act 1976 (other than subsection 6D(2), (3) or (4) of that Act), a complaint (or part of a complaint) transferred under this section is taken to be a complaint made to the Ombudsman under that Act.
Note: A similar provision for transferring to the Inspector-General complaints made to the Ombudsman is contained in Ombudsman Act 1976. Subsection 6D(6) of that Act deems transferred complaints to be complaints made to the Inspector-General under this Act.section 6D of the
This section does not apply to a complaint if:
(a) the Inspector-General transfers the complaint under subsections 6(9) and (10), or Ombudsman Act 1976; orsection 6C, of the
subsection 6(17) of that Act applies in relation to the complaint.
(Each of the above provisions of the Ombudsman Act 1976 is that provision as it applies because of section 15 of this Act).
Each of the following provisions of the Ombudsman Act 1976 also applies in relation to the Inspector-General with the modifications set out in the following table:
(a) subsections 3(1), to the extent that it provides for the definitions of Agency Head, authorized person, Commonwealth service provider, disclosable conduct and law enforcement agency;
subsections 3(2) to (6) and subsection 3(7);
sections 3BA, 3C and 3D;
subsections 5(2), (3) and (3A);
section 5A;
subsections 6(5), (9) to (11) and (16) to (19);
sections 6C, 7 and 7A;
section 8, other than paragraphs (7A)(b) and (10)(ba) to (d) and subsections (8), (9), (10B), (10C) and (12);
sections 9 to 19, other than subsections 16(4) and (5);
section 32;
sections 35AA to 37.
Note: The above references in provisions of the Ombudsman Act 1976 are described in substance, rather than form. For example, table item 2 will apply to the phrase “an investigation under this Act” wherever it appears in any of those provisions.
For the purposes of table item 4 in the Commissioner, or the Australian Taxation Office, (as the context requires).section 15, if the relevant investigation relates to action taken by an ATO official or to the Australian Taxation Office, the reference described in that item applies as if it were a reference to
For other investigations under this Act, the reference described in table item 4 in section 15 applies as if it were a reference to the Tax Practitioners Board.
(1) Despite subsection 8(2) of the Ombudsman Act 1976 (as it applies because of section 15 of this Act), an investigation into a systemic issue need not be conducted in private.
(2) Despite paragraph 9(1)(a) of the Ombudsman Act 1976 (as it applies because of section 15 of this Act), a person may furnish information under that paragraph in a way otherwise than by writing signed by the person.
(3) Despite Ombudsman Act 1976 (as it applies because of section 15 of this Act), the Inspector-General must not recommend changes to taxation laws in a report under that section.section 15, 16 or 17 of the
Note: The Inspector-General can include such recommendations in reports under section 18.
(4) Despite subsection 36(1) of the Ombudsman Act 1976 (as it applies because of section 15 of this Act), the penalty set out at the foot of that subsection applies as if it were imprisonment for 6 months in the case of a refusal or failure relating to an investigation into a systemic issue.
After completing an investigation under this Act, the Inspector-General may make a written report to the Minister:
identifying a taxation law under which the action being investigated was taken; and
setting out any recommendations for how that taxation law might be improved; and
setting out the reasons for those recommendations.
The report may set out other matters.
The Minister must cause a copy of the report to be made publicly available before the end of the 25th sitting day of the House of Representatives after the day the Minister receives the report.
Appointment by Governor-General on full-time basis
The Inspector-General is to be appointed by the Governor-General by written instrument. The appointment is to be on a full-time basis.
Obligation to fill vacancy as soon as practicable
Whenever a vacancy occurs in the office of Inspector-General, an appointment must be made to the office as soon as practicable.
Period of appointment
The Inspector-General holds office for the period specified in the instrument of appointment. The period must not exceed 5 years.
Terms and conditions not covered by this Act
The Inspector-General holds office on the terms and conditions (if any) in relation to matters not covered by this Act that are determined by the Governor-General.
The Minister may appoint a person to act as the Inspector-General:
during a vacancy in the office of Inspector-General (whether or not an appointment has previously been made to the office); or
during any period, or during all periods, when the Inspector-General is absent from duty or from , or is, for any reason, unable to perform the duties of the office.
Note: For rules that apply to acting appointments, see sections 33AB and 33A of the Acts Interpretation Act 1901.
The Inspector-General is to be paid the remuneration that is determined by the Remuneration Tribunal. If no determination of that remuneration by the Tribunal is in operation, the Inspector-General is to be paid the remuneration that is prescribed.
The Inspector-General is to be paid the allowances that are prescribed.
(3) This section has effect subject to the Remuneration Tribunal Act 1973.
The Inspector-General has the recreation leave entitlements that are determined by the Remuneration Tribunal.
The Minister may grant the Inspector-General leave of absence, other than recreation leave, on the terms and conditions as to remuneration or otherwise that the Minister determines.
The Inspector-General must not engage in paid employment outside the duties of his or her office without the Minister’s approval.
The Inspector-General may resign his or her appointment by giving the Governor-General a written resignation.
Obligation to terminate on certain grounds
The Governor-General must terminate the appointment of the Inspector-General if the Inspector-General:
becomes bankrupt; or
applies to take the benefit of any law for the relief of bankrupt or insolvent debtors; or
compounds with his or her creditors; or
assigns his or her remuneration for the benefit of his or her creditors; or
is absent from duty, except on leave of absence, for 14 consecutive days or for 28 days in any 12 months; or
fails to comply with section 32 (engaging in other paid work); or
(g) fails, without reasonable excuse, to comply with Public Governance, Performance and Accountability Act 2013 (which deals with the duty to disclose interests) or rules made for the purposes of that section.section 29 of the
Discretion to terminate for misbehaviour or physical or mental incapacity
Subject to subsections (3), (4) and (5), the Governor-General may terminate the appointment of the Inspector-General on the ground of misbehaviour or physical or mental incapacity.
If the Inspector-General:
(a) is an eligible employee for the purposes of the Superannuation Act 1976; and
has not reached his or her maximum retiring age (within the meaning of that Act);
his or her appointment cannot be terminated on the ground of physical or mental incapacity unless CSC has given a certificate under section 54C of that Act.
If the Inspector-General:
(a) is a member of the superannuation scheme established by deed under the Superannuation Act 1990; and
is under 60 years of age;
his or her appointment cannot be terminated on the ground of physical or mental incapacity unless CSC has given a certificate under section 13 of that Act.
If the Inspector-General:
(a) is an ordinary employer-sponsored member of PSSAP, within the meaning of the Superannuation Act 2005; and
is under 60 years of age;
his or her appointment cannot be terminated on the ground of physical or mental incapacity unless CSC has given an approval and certificate under section 43 of that Act.
Staff engaged under the Public Service Act
(1) The staff required to assist the Inspector-General in the performance of the Inspector-General’s functions are to be persons engaged under the Public Service Act 1999.
(2) For the purposes of the Public Service Act 1999:
the Inspector-General and the APS employees so assisting the Inspector-General together constitute a Statutory Agency; and
the Inspector-General is the Head of that Statutory Agency.
Secondments and similar arrangements
(3) The Inspector-General may arrange with an Agency Head (within the meaning of the Public Service Act 1999) for the services of employees or officers of the Agency to be made available to the Inspector-General.
Consultants
The Inspector-General may, on behalf of the Commonwealth, engage persons having suitable qualifications and experience as consultants to the Inspector-General. The terms and conditions of the engagement of a person are such as are determined by the Inspector-General.
For the purposes of the finance law (within the meaning of the Public Governance, Performance and Accountability Act 2013):
the following group of persons is a listed entity:
the Inspector-General;
the Inspector-General’s staff; and
the listed entity is to be known as the Inspector-General of Taxation; and
the Inspector-General is the accountable authority of the listed entity; and
the persons referred to in paragraph (a) are officials of the listed entity; and
the purposes of the listed entity include the functions of the Inspector-General referred to in section 7.
Definitions
In this section:
person to whom this section applies means a person who is or was:
the Inspector-General; or
a member of the Inspector-General’s staff.
protected document means a document that:
is obtained or made by a person to whom this section applies in the course of, or because of, the person’s functions, powers or duties under or in relation to this Act; and
contains information relating to an entity’s affairs.
protected information means information that:
is disclosed to, or obtained by, a person to whom this section applies in the course of, or because of, the person’s functions, powers or duties under or in relation to this Act; and
relates to an entity’s affairs.
Protected information may be recorded or disclosed only for purposes of this Act
A person to whom this section applies commits an offence if:
the person:
makes a copy or other record of any protected information or of all or part of any protected document; or
discloses any protected information to another person or to a court or tribunal; or
produces all or part of a protected document to another person or to a court or tribunal; and
in doing so, the person is not acting in the course of performing or exercising functions, powers or duties under or in relation to this Act.
Penalty: Imprisonment for 2 years.
Courts generally cannot require protected information to be disclosed etc.
A person to whom this section applies cannot be required to:
disclose any protected information to a court or tribunal; or
produce all or part of a protected document to a court or tribunal;
unless that disclosure or production is necessary for the purpose of carrying into effect the provisions of this Act.
The Inspector-General may request, but not require, a person making a complaint covered by paragraph 7(1)(a) to quote the person’s tax file number to the Inspector-General.
The Inspector-General may provide the person’s tax file number to the Commissioner for the purposes of an investigation by the Inspector-General into the complaint.
The Commissioner may quote a person’s tax file number to the Inspector-General for the purposes of an investigation by the Inspector-General into a complaint by the person that is covered by paragraph 7(1)(a).
If the Inspector-General forms the opinion either before, during or after conducting an investigation:
(a) that a person who is or was a tax official has engaged in misconduct; and
that the evidence is of sufficient weight to justify the Inspector-General doing so;
the Inspector-General must report the evidence to:
(c) if the person is or was the Commissioner—the Minister; or
otherwise—the Commissioner.
Actually causing detriment to another person
(1) A person (the first person) commits an offence if:
the first person engages in conduct; and
(b) the first person’s conduct causes any detriment to another person (the second person); and
the first person intends that his or her conduct cause detriment to the second person; and
the detriment is caused without the consent of the second person; and
the first person engages in his or her conduct because the second person or a third person:
(i) gave, or may give, information when requested or required to do so under Ombudsman Act 1976 (as it applies because of section 15 of this Act); orsection 9 of the
produced, or may produce, a document when requested or required to do so under that section; or
attended, or may attend, to answer questions when requested or required to do so under that section; or
answered, or may answer, questions while attending to answer questions when requested or required to do so under that section; or
(v) is the subject of a report under this Act, or the Ombudsman Act 1976 (as it applies because of section 15 of this Act), that relates to an investigation under this Act.
Penalty: Imprisonment for 6 months.
Threatening to cause detriment to another person
(2) A person (the first person) commits an offence if:
(a) the first person makes to another person (the second person) a threat to cause any detriment to the second person or to a third person; and
the first person:
intends the second person to fear that the threat will be carried out; or
is reckless as to causing the second person to fear that the threat will be carried out; and
the first person makes the threat because a person:
(i) gave, or may give, information when requested or required to do so under Ombudsman Act 1976 (as it applies because of section 15 of this Act); orsection 9 of the
produced, or may produce, a document when requested or required to do so under that section; or
attended, or may attend, to answer questions when requested or required to do so under that section; or
answered, or may answer, questions while attending to answer questions when requested or required to do so under that section; or
(v) is the subject of a report under this Act, or the Ombudsman Act 1976 (as it applies because of section 15 of this Act), that relates to an investigation under this Act.
Penalty: Imprisonment for 6 months.
(3) For the purposes of subsection (2), a threat may be:
express or implied; or
conditional or unconditional.
In a prosecution for an offence against subsection (2), it is not necessary to prove that the person threatened actually feared that the threat would be carried out.
(1) This section applies to the following persons (protected persons):
the Minister;
the Inspector-General;
a person acting under the Inspector-General’s authority.
(2) A protected person is not liable to civil proceedings for loss, damage or injury of any kind suffered by another person as a result of the performance or exercise, in good faith, of the protected person’s functions, powers or duties under or in relation to this Act or the Ombudsman Act 1976 (as it applies because of section 15 of this Act).
(1) The annual report prepared by the Inspector-General and given to the Minister under Public Governance, Performance and Accountability Act 2013 for a period must include details of any directions given by the Minister under subsection 8(2) of this Act during the period.section 46 of the
The report must also include:
the number of complaints received by the Inspector-General under this Act during the period; and
the number of investigations under paragraph 7(1)(a) or (b):
started during the period; and
completed during the period; and
the number of investigations into systemic issues:
started during that period; and
completed during that period; and
(d) the number of times when the Inspector-General has made a requirement of a person under Ombudsman Act 1976 (as it applies because of section 15 of this Act) during the period; andsection 9 of the
details of the circumstances in which each of those requirements under section 9 of that Act was made.
The Inspector-General may, in writing, delegate any of the following powers to a member of the Inspector-General’s staff:
(a) the Inspector-General’s powers under the Ombudsman Act 1976 (as it applies because of section 15 of this Act), except for the Inspector-General’s powers under sections 15 to 19 of that Act;
the Inspector-General’s powers under subsections 36(3) and (4) of this Act to make arrangements and engage consultants (including determining the terms and conditions of their engagement).
The Inspector-General may, in writing, delegate any of the Inspector-General’s powers under sections 9 and 10 of this Act (about not investigating, or transferring, complaints) to a member of the Inspector-General’s staff who is:
either:
a member of the staff referred to in subsection 36(1); or
an employee or officer whose services are made available as referred to in subsection 36(3); and
either:
an SES employee or acting SES employee; or
an APS employee who is classified as Executive Level 1 or 2 or equivalent, or acting in a position usually occupied by an APS employee who is so classified.
The Inspector-General may, in writing, delegate any of the Inspector-General’s powers under section 37B of this Act (about requesting and providing tax file numbers) to:
a member of the staff referred to in subsection 36(1); or
an employee or officer whose services are made available as referred to in subsection 36(3).
The Inspector-General may delegate a power to a person under subsection (1), (1A) or (1B) only if the Inspector-General is satisfied that the person has appropriate qualifications, training or experience to exercise the power.
In exercising powers under a delegation under subsection (1), (1A) or (1B) of this section, a delegate must comply with any written directions of the Inspector-General.
General power to make regulations
The Governor-General may make regulations prescribing matters:
required or permitted by this Act to be prescribed; or
necessary or convenient to be prescribed for carrying out or giving effect to this Act.
Regulations about fees and allowances for expenses
(2) Without limiting subsection (1), the regulations may provide for a person who attends before the Inspector-General, or a member of the Inspector-General’s staff, the Ombudsman Act 1976 (as it applies because of section 15 of this Act) to be paid, in relation to that attendance, fees and allowances for expenses fixed by, or calculated in accordance with, the regulations.
Endnotes
Endnote 1—About the endnotes
The endnotes provide information about this compilation and the compiled law.
The following endnotes are included in every compilation:
Endnote 1—About the endnotes
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history
Abbreviation key— E ndnote 2
The abbreviation key sets out abbreviations that may be used in the endnotes.
Legislation history and amendment history— E ndnotes 3 and 4
Amending laws are annotated in the legislation history and amendment history.
The legislation history in endnote 3 provides information about each law that has amended (or will amend) the compiled law. The information includes commencement details for amending laws and details of any application, saving or transitional provisions that are not included in this compilation.
The amendment history in endnote 4 provides information about amendments at the provision (generally section or equivalent) level. It also includes information about any provision of the compiled law that has been repealed in accordance with a provision of the law.
Editorial changes
The Legislation Act 2003 authorises First Parliamentary Counsel to make editorial and presentational changes to a compiled law in preparing a compilation of the law for registration. The changes must not change the effect of the law. Editorial changes take effect from the compilation registration date.
If the compilation includes editorial changes, the endnotes include a brief outline of the changes in general terms. Full details of any changes can be obtained from the Office of Parliamentary Counsel.
Misdescribed amendments
A misdescribed amendment is an amendment that does not accurately describe how an amendment is to be made. If, despite the misdescription, the amendment can be given effect as intended, then the misdescribed amendment can be incorporated through an editorial change made under Legislation Act 2003.section 15V of the
If a misdescribed amendment cannot be given effect as intended, the amendment is not incorporated and “(md not incorp)” is added to the amendment history.
Endnote 2—Abbreviation key
Endnote 3—Legislation history
Endnote 4—Amendment history